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Catalog Description Prerequisite: Completion of ALH 1, 2, 3, and 4 with grades of "C" or better Hours: 108 (54 lecture, 54 laboratory) Description: Designed for the Clinical Medical Assistant to learn legal/ethical and accepted procedures for any ambulatory setting. Students will acquire the knowledge on how to properly answer interview questions, identify professional transferable skills needed in the industry, and how to develop a resume, cover letter, and engage in a mock interview. (letter grade only) (not transferable) Course Student Learning Outcomes CSLO #1: Recognize and apply legal and ethical responsibilities related to the role of the Medical Assistant to include HIPPA standards. CSLO #2: Identify and describe various types of insurance plans, specifically HMO, PPO, POS, Medicare, Medicaid, and government sponsored programs to include Workman’s Compensation and Disability. CSLO #3: Demonstrate communication skills that apply to individual client/patient needs. CSLO #4: Determine professional work habits and character traits needed for interviews and professional careers. Effective Term Fall 2025 Course Type Credit - Degree-applicable Contact Hours 108 Outside of Class Hours 108 Total Student Learning Hours 216 Course Objectives Lecture Objectives: 1. Recognize and apply legal and ethical responsibilities. 2. Apply HIPAA standards as they relate to the role of Medical Assisting. 3. Compare and contrast types of insurance plans, specifically HMO, PPO, and POS. 4. Distinguish between Medicare, Medicaid and government sponsored programs to include Workman’s Compensation and State Disability. 5. Recognize and apply communication skills that apply to individual client/patient needs.   6. Explain what transferable skills are and how to use them effectively. 7. Demonstrate how to triage patient phone calls. 8. Illustrate how to schedule patient appointments 9. Understand how to professionally answer interview questions 10. Identify what a professional resume, cover letter, and reference page looks like Laboratory Objectives: 1. Show the difference between legal responsibilities and ethical responsibilities in the Medical Assisting role. 2. Show what constitutes a violation of HIPAA standards. 3. Explain third-party payers and types of insurance. 4. Demonstrate understanding of Medicare, Medicaid, Workman's Compensation and State Disability. 5. Develop and apply active listening and communication skills. 6. Perform triage and show proficiency while communicating with patients on the phone and in the office. 7. Demonstrate scheduling methods via paper and computer. 8-  Demonstrate an understanding of what transferable skills look like and identify your strengths and weaknesses. 7. Demonstrate how to triage patient phone calls. 8. Illustrate how to schedule patient appointments 9. Engage in a mock interview and demonstrate an understanding of professional responses. 10. Create a professional resume, cover letter, and reference page General Education Information Approved College Associate Degree GE Applicability CSU GE Applicability (Recommended-requires CSU approval) Cal-GETC Applicability (Recommended - Requires External Approval) IGETC Applicability (Recommended-requires CSU/UC approval) Articulation Information Not Transferable Methods of Evaluation Classroom Discussions Example: Instructor gives HIPAA case scenarios and students will discuss and decide whether it violates HIPAA standards. Objective Examinations Example: Students will take a multiple Choice Examination on various types of medical plans. Standard grading. Example as it pertains to HMO/PPO and POS Plans. Which type of insurance plan requires a referral to see a specialist every time? a. HMO b. PPO c. POS d. Indemnity Answer = A (HMO) Problem Solving Examinations Example: Student will answer chapter specific critical thinking exercises. Example: Chapter 16 Health insurance: A. What process will you go through to determine whether a bronchoscopy is a covered benefit? B. What process will you go through to determine if prior approval is necessary? Standard grading applies Skill Demonstrations Example: Students will demonstrate their ability to schedule 3 consecutive days of patients for two doctors. Students will need to pay close attention to availability of the two physicians and new vs. established patients. Standard Grading. Repeatable No Methods of Instruction Laboratory Lecture/Discussion Distance Learning Lab: Students will read the MA Code of Ethics in their book. Instructor will give students a handout with examples to differentiate whether it constitutes a legal or ethical responsibility or both. Instructor will assign Role-play job skill from the workbook on Ethics. Following Whiteboard presentation by instructor, students will work in teams to evaluate HMO/PPO/POS plans on Covered California website using a worksheet provided by the instructor. Lecture: Instructor to use Whiteboard to start discussion on Insurance to include what is an insurance company and what is an insurance plan; specifically HMO/PPO/POS plans. Instructor will explain all requirements. Students will participate in discussion on the various aspects of each plan. Distance Learning Instructor PowerPoint presentation on legal and ethical responsibilities of a Medical Assistant. Students will participate in discussion on the difference between law and ethics. Typical Out of Class Assignments Reading Assignments 1. Students will read section in the textbook on law and ethics, HIPPA standards and be prepared to discuss next class. 2. Students will read section in the textbook on various scheduling techniques and discuss in small groups next class meeting. Writing, Problem Solving or Performance 1. Students will analyze HIPPA case studies and write out possible solutions. 2. Students will complete worksheet on law versus ethics. Students will bring to next class to discuss and compare answers. Other (Term projects, research papers, portfolios, etc.) 1. Research (using textbook, internet and library), California State Disability requirements and how Workman’s Compensation is different than private insurance. Complete one page research paper on both. Required Materials Kinn's The Medical Assistant: An applied Learning Approach Author: Brigitte Niedzwiecki and Julie Pepper Publisher: Elsevier Publication Date: 2023 Text Edition: 15th Classic Textbook?: OER Link: OER: Study Guide and Procedure Checklist Manual for Kinn's The Medical Assistant Author: Brigitte Niedzwiecki and Julie Pepper Publisher: Elsevier Publication Date: 2023 Text Edition: 15th Classic Textbook?: OER Link: OER: SimChart for the Medical Office, 1st Edition Author: Elsevier Publisher: Elsevier Publication Date: 2022 Text Edition: 1st Classic Textbook?: OER Link: OER: Other materials and-or supplies required of students that contribute to the cost of the course.

Catalog Description Prerequisite: Completion of ALH 0005, 0006, 0007, and 0008 with grades of "C" or better Hours: 162 laboratory Description: Students will acquire clinical Medical Assisting experience in the work setting under the supervision of a licensed physician in a Board-Certified medical office setting or outpatient facility. (letter grade only) (not transferable) Course Student Learning Outcomes CSLO #1: Demonstrate competencies of learned clinical skills under the supervision of a licensed physician. CSLO #2: Apply all Law/Ethics and HIPAA standards while performing 160 hours at assigned practicum site with two hours of onboarding. Effective Term Fall 2026 Course Type Credit - Degree-applicable Contact Hours 162 Outside of Class Hours 0 Total Student Learning Hours 162 Course Objectives Lab Objectives: 1. Apply all Law/Ethics and HIPAA standards while performing 162 hours at assigned practicum site. 2. Demonstrate competencies of learned clinical skills under the supervision of a board-certified physician while performing 162 hours at assigned practicum site. General Education Information Approved College Associate Degree GE Applicability CSU GE Applicability (Recommended-requires CSU approval) Cal-GETC Applicability (Recommended - Requires External Approval) IGETC Applicability (Recommended-requires CSU/UC approval) Articulation Information Not Transferable Methods of Evaluation Projects Example: Instructor will provide students with 10 questions to be addressed in their presentations for last class. Students will do oral and written presentation on their practicum site. Skill Demonstrations Example: Students will be required to have their site practicum supervisor fill out a clinical evaluation of skills covered while performing their 162 hours in an ambulatory setting. Other Example: 1. Attendance at both mandatory meetings. 2. Completion of weekly journal entries for Instructor. 3. Instructor site evaluation. 4. Timesheet signed off by supervisor showing successful completion of 162 hours. Repeatable No Methods of Instruction Laboratory Lab: Following the first mandatory meeting/lecture, the students will perform 162 lab hours in a board-certified physician’s office, medical clinic or allied health facility with daily timesheet and supervisor evaluation filled out correctly. Following the second mandatory meeting/lecture, the students will turn in required forms and documents to instructor and do oral presentation on their externship. Typical Out of Class Assignments Reading Assignments 1. Read orientation packet prior to clinical placement and be prepared to discuss. 2. Read and review examples of Medical Assisting resumes to create and submit personal resume to instructor prior to placement. Writing, Problem Solving or Performance 1. Write weekly journal entries and submit through LMS. 2. Write and present final presentation on practicum and submit through LMS. Other (Term projects, research papers, portfolios, etc.) 1. Keep continual notes throughout 162 hours to assist in journal entries and final project. 2. At completion of practicum, submit signed time sheet, site supervisor evaluation form, and presentation. Required Materials Other materials and-or supplies required of students that contribute to the cost of the course. Instructor to provide packet containing all requirements and forms necessary for practicum completion. Students will provide notebook for practicum.

Catalog Description Prerequisite: Completion of HSCI 0003, BIOL 0004, and BIOL 0055 or BIOL 0005 and BIOL 0006 with grade(s) of "C" or better Corequisite: Concurrent enrollment in ALH 0023 Hours: 135 (108 lecture, 27 laboratory) Description: Review human anatomy and physiology for surgical procedures and common disease states requiring surgical intervention. Also covers medications used during surgery. Concepts of microbiology and basic physics are discussed as they are applied to operating room procedures and practices. Introduces operating room protocols and procedures, aseptic techniques, disinfection, sterilization, instruments, and equipment. (letter grade only) (not transferable) Course Student Learning Outcomes CSLO #1: Identify and evaluate the roles of the surgical technologist, the different types of healthcare facilities and the associated career paths of this discipline.\\n\\n CSLO #2: Identify and describe the physical concepts supporting the equipment used in the operating room. CSLO #3: Analyze and interpret the verbal medical terminology and nonverbal communication used in surgical settings to anticipate the needs of the surgeon. CSLO #4: Assess strategies for the attainment of effective team goals in the surgical environment. Effective Term Fall 2026 Course Type Credit - Degree-applicable Contact Hours 135 Outside of Class Hours 216 Total Student Learning Hours 351 Course Objectives Lecture: Combine prefixes, word roots, and suffixes to create medical terms. Describe the characteristics of the professional surgical technologist and the credentialing options available. Define and describe the types of communication relationships, significance of content and tone, and methods for successful surgical team participation. Compare and contrast individual skills vs. collaboration roles and responsibilities. Identify and evaluate the skills and methods necessary to resolve conflict in the surgical arena. Review the American Hospital Association’s (AHA) Patient Care Partnership. Discuss principles of patient confidentiality, including verbal and written. Summarize the intentions of risk management. Evaluate personal employability qualities and develop an employment strategy that includes positive characteristics. Discuss the purpose of informed consent. Describe the documents found in the surgical patient's chart. Identify surgical incision selection based upon proper planning. Compare the different roles of the team members in the surgical setting. Describe the healthcare facility (HCF) departments that provide direct and indirect patient care. Evaluate the holistic needs of the surgical patient. Identify the purposes, uses, and handling of the various types of equipment in the perioperative arena. Laboratory: Compare the manufacturing characteristics and grades of surgical instruments. Apply knowledge of surgical instrumentation to specific surgical specialties. Explain the principles of selecting and handling the various types of surgical supplies. Evaluate the selection of surgical supplies. Describe the terms related to asepsis and sterile technique. Evaluate sources of contamination and pathology. Discuss principles and practices of sterile technique. Define terms related to sterile processing. Describe the manual methods used for cleaning surgical instrumentation and equipment. Analyze the requirements for sterilizing items. Describe the purposes of surgical attire. Explain the principles associated with and the proper methods for opening the sterile field and sterile items. Analyze special circumstances that require adjusting the normal routine for establishing the sterile field. Describe the considerations that are important to maintaining hand and skin integrity. Discuss the concepts of the surgical scrub as related to infection control. Describe and evaluate the methods of gowning and gloving. Describe the purpose of surgical counts. Explain the application of drapes to equipment and furniture. General Education Information Approved College Associate Degree GE Applicability CSU GE Applicability (Recommended-requires CSU approval) Cal-GETC Applicability (Recommended - Requires External Approval) IGETC Applicability (Recommended-requires CSU/UC approval) Articulation Information Not Transferable Methods of Evaluation Classroom Discussions Example: Review various methods of cleaning different surgical instrumentation and equipment. Students must explain examples of various methods and engage in open-class discussion with peers. Skill Demonstrations Example: Students must properly perform sterile gowning and gloving. Students will be evaluated by direct observation following standard operating procedures. Repeatable No Methods of Instruction Laboratory Lecture/Discussion Distance Learning Lab: Following lecture and discussion, instructor will demonstrate proper hand-washing techniques. Students will practice skill and show proficiency before procedural check-off. Following lecture and discussion, instructor will demonstrate sterile gowning and gloving. Students will practice skill and show proficiency before procedural check-off. Lecture: Instructor PowerPoint presentation on medical terminology. Students will discuss and practice using various word elements and structure to understand how to create medical terms. Distance Learning Student will be given examples of manufacturing characteristics and grades of surgical instruments - e.g. Instrumentation, Equipment, and Supplies (Chapter 10) . Students will compare and contrast each while performing Critical Thinking Exercise on the characteristics and grade then submit via the LMS for grading. Instructor will assess each submission for accuracy as well as critical thinking of processes of each student. Typical Out of Class Assignments Reading Assignments 1. Students are assigned appropriate chapters from the Surgical Technology text that correspond to the lecture each week. Read section in textbook on aseptic techniques to prepare for discussion in class. 2. Read section in textbook on principles associated with the proper methods for opening the sterile field and sterile items and identify the key principles as well as outline the step for each technique. Writing, Problem Solving or Performance Student will engage in discussion board assignments such as comparing different manufacturing characteristics and grades of surgical instruments. Other (Term projects, research papers, portfolios, etc.) Students will read case studies related to lecture content such as the diverse operating room attire and various industry best practices. Required Materials Surgical Technology for the Surgical Technologist: A Positive Care Approach Author: Association of Surgical Technologists Publisher: Cengage Publication Date: January, 2024 Text Edition: 6th Classic Textbook?: OER Link: OER: Study Guide for the Association of Surgical Technologists' Surgical Technology for the Surgical Technologist: A Positive Care Approach Author: Association of Surgical Technologists Publisher: Cengage Publication Date: May 2024 Text Edition: 6th Classic Textbook?: OER Link: OER: Other materials and-or supplies required of students that contribute to the cost of the course. Appropriate scrubs and shoes.