RECM 0100. Introduction to Hospitality
Units: 3
Hours: 54 lecture
Overview of structure and financial performances of hospitality industry; food and lodging, resorts, tourism enterprises, attractions and related operations. Focus on orientation to customer service, cultural/economic trends and career opportunities. (CSU)
RECM 0100 - Introduction to Hospitality
https://catalog.sierracollege.edu/course-outlines/recm-0100/
Catalog Description Hours: 54 lecture Description: Overview of structure and financial performances of hospitality industry; food and lodging, resorts, tourism enterprises, attractions and related operations. Focus on orientation to customer service, cultural/economic trends and career opportunities. (CSU) Course Student Learning Outcomes CSLO #1: Evaluate career opportunities in hospitality management and relate key qualities, philosophies, or experiences associated with success in the field. CSLO #2: Critique challenges and appraise the basic role of business and recreation practices in the field of hospitality. CSLO #3: Differentiate the various types of hospitality services and interpret their relationship to human and social needs. Effective Term Fall 2025 Course Type Credit - Degree-applicable Contact Hours 54 Outside of Class Hours 108 Total Student Learning Hours 162 Course Objectives Describe the relationship of human/social need for hospitality services. Define the goals of various hospitality elements and related products and services. Describe the services and relationship in terms of needs and social-psychological experiences. Define the basic roles of business and recreation in the field of hospitality. Identify major challenges to the hospitality industry. Describe opportunities for entry and advancement in the hospitality field. Identify key qualities, philosophies, or experiences associated with success in the field. General Education Information Approved College Associate Degree GE Applicability CSU GE Applicability (Recommended-requires CSU approval) Cal-GETC Applicability (Recommended - Requires External Approval) IGETC Applicability (Recommended-requires CSU/UC approval) Articulation Information CSU Transferable UC Transferable Methods of Evaluation Classroom Discussions Example: Students will be prompted by the instructor for a discussion on the various products and services a full service hotel offers. Student will be asked to delve into the experiences offered and how they contribute to he social and psychological growth and or recharge of the guests. The students will be asked to evaluate the experiences. Projects Example: Students will create a plan to revitalize an existing Hospitality operation that includes food service, meetings and hotel operations. The students will use a SWOT analysis, five forces model, or other related business evaluation models. Reports Example: Students will analyze Gaming and Casino Hotels and complete a compare and contrast report between them and non gaming hotels. Repeatable No Methods of Instruction Lecture/Discussion Distance Learning Lecture: The instructor will deliver a lecture on the challenges with hotels, resorts, and restaurants in the off season and how they can pivot to find other opportunities for staff. The instructor will ask questions to the students and guide them through questions and information on the topic as to opportunities outside of the peak seasons. Example: mountain biking at Ski resorts in the summer. Distance Learning Instructor will prompt the students with a discussion based on the advancement in the service industry. Based on a interview experience students will be asked to give their thoughts and identify the key steps to advancement in the services industry. Typical Out of Class Assignments Reading Assignments Students will read from the Cornell Hospitality Quarterly on Robots in the hospitality industry and be prepared to discuss in class. Writing, Problem Solving or Performance Students will be given a case study on the impact of the COVID 19 shutdowns on the cruise industry and based on the study write a review on if the response was adequate. Other (Term projects, research papers, portfolios, etc.) Required Materials Introduction to Hospitality Author: Walker, John R. Publisher: Pearson Publication Date: 2023 Text Edition: 9th Classic Textbook?: No OER Link: OER: Other materials and-or supplies required of students that contribute to the cost of the course.
Recreation Management
https://catalog.sierracollege.edu/departments/recreation-management/
Recreation Management is designed to explore the skills needed to manage programs and events in a variety of recreational settings that include city parks and recreation programs, state and national parklands, hotels, playgrounds, forests, beaches, health clubs, tourism destinations and non-profit community centers. Career fields in recreation include public service, private recreation, outdoor recreation and leadership positions.
